Updated version dated July 13th, 2016.

This privacy policy (the “Privacy Policy”) provides information on the treatment of data that can be associated with a specific person and could be used to identify that person (the “Personal Data”) and other information that does not constitute Personal Data that are collected from Users and Registered Users that access and/or use the Site, Xceed App or the Services provided by Xceed S.r.l., Milano (MI), Via F. Casati no. 1/a, postal code 20124, Italy - registered at the Registrar of Enterprises of Milano, tax code no. 0337331102 (the “Xceed”, also referred to as “we”, “us”, or “our”).

This Privacy Policy does not cover links from our Site and/or Xceed App to other third parties’ websites and accordingly any information collected by the parties who own and control those websites and their use of cookies. We strongly recommend that you refer to the specific privacy policy and cookies policy of the third party website prior to access to such website.


The Privacy Policy is incorporated into the Terms of Service by reference. Nothing in this Privacy Policy shall be deemed to modify, waive, amend or rescind any other term of the Terms of Service.


All references to the plural herein shall also mean the singular and to the singular shall also mean the plural unless the context otherwise requires.
In this Privacy Policy, defined terms shall have the meaning ascribed to them in the Terms of Service or in this Privacy Policy and/or Cookie Policy.


By registering to, or allowing someone to register on your behalf to the Site, Xceed App and/or to use the Services, you are consenting to our collection, use, disclosure, transfer and storage and/or retention and other processing of your information in accordance with this Privacy Policy of any Personal Data or other information received by us upon your Registration and/or use of the Services.

You can browse the Services without providing any Personal Data (other than Automatic Data, as defined below) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use all features of the Services.


Consistent with the permissions you give us to collect the information, we may use the information we collect, including your Personal Data, for the following purposes:


When you interact with us through our Site, Xceed App or Services, we may collect Personal Data and Non-Personal Data, as further described below:

a) Registration

When you register to the Site/Xceed App, we ask you to provide us with Personal Data necessary to file the registration form such as: your name, surname, username, password and email address. Failure or refusal to provide such information will prevent us to satisfy you request. Any information that is essential for us to provide to you our Services is properly market as such on the Site/Xceed App. In addition, you can provide us also with optional information useful to manage the account, such as date of birth, gender.

If you connect to the Service using credentials from a Third Party Application, you authorize us to collect your authentication information, such as your username and encrypted access credentials. We may also collect other information available on or through your Third Party Application account, including, for example, your name, profile picture, country, hometown, email address, date of birth, gender and profile pictures, and networks.

b) Use of the Services

When you use or interact with the Services, we collect information about you in the following general categories:


Xceed is not in the business of selling Personal Data. Personal data may also be disclosed in an anonymous and aggregated ways for statistical or research purpose. There are, however, certain circumstances in which we may disclose, transfer, share or communicate your Personal Data with certain third parties without further notice to you, as set forth below.

a. Change of control

Xceed may undertake or involved in any merger, acquisition, reorganization, sale of assets or bankruptcy or insolvency event or a sale of all or a portion of our assets, then we may sell, transfer or share some or all of our assets, including your Personal Information. In this event, we will notify you before your Personal Information is transferred and becomes subject to a different privacy policy.

b. Parent companies and subsidiaries.

We may also share your Personal Data with our parent companies or subsidiaries for purposes consistent with this Privacy Policy. Our parent companies and subsidiaries will be bound to maintain that Personal Data in accordance with this Privacy Policy.

c. Service providers and others.

We may from time to time share your information with service providers to perform functions and process user data and help provide our Services, consistent with this Privacy Policy. For example we may engage other companies, including marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, banking institution and to companies managing the national or international payment circuits, to perform certain business-related functions. In this case, we may provide them with information, including Personal Data, required for such functions.

d. Club Managers

When you purchase Tickets to attend any event promoted from the Club Managers’ channels (promoter links and web widgets), we provide the Personal Data requested (i.e. your name, surname and email) to the Club Manager of such event.

e. Third Party Applications

You can connect the Site/Xceed App by your accounts on Third Party Applications, like Facebook, in which case we may collect, use, disclose, transfer and store/retain information relating to your account with such Third Party Application in accordance with this Privacy Policy. In addition, if you choose to share your personal information with such Third Party Application, we will transfer the data according to your settings. Personal Data that have been shared with any Third Party Application will be processed pursuant to the privacy policy of such Third Party Application.

f. Legal Requirements

We may disclose your Personal Data if required to do so by law (including without limitation, responding to a subpoena or request from law enforcement, a court or a government agency) or in the good faith belief that such action is necessary (a) to comply with a legal obligation, (b) to protect or defend our rights, interests or property or that of third parties, (c) to prevent or investigate possible wrongdoing in connection with the Services, (d) to act in urgent circumstances to protect the personal safety of Users of the Services or the public; or (e) to protect against legal liability.


As part of the services offered to you through the Site/Xceed App, the information you provide to us may be transferred to, and stored at, countries outside of the European Economic Area (“EEA”) and Switzerland. By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA and Switzerland or one of our service providers is located in a country outside such countries. In addition, if you use the Site/Xceed App while you are outside the EEA and Switzerland your information may be transferred outside such countries in order to provide you with those services. We may also share information with other equivalent national bodies, which may be located in countries worldwide. Your personal information may therefore be subject to privacy laws that are different from those in your country of residence.
By submitting your personal information to us you agree to the transfer, storing or processing of your information outside the countries listed above in the manner described in this Privacy Policy.


The Services provided by Xceed are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16 or under the applicable age limit considering the national laws and regulations applicable to the Users (the “Age Limit”). If you are under the Age Limit, do not use the Service and do not provide any personal information to us. If you are a parent of a child under the Age Limit and become aware that your child has provided personal information to us, please contact us at and you may request exercise of your applicable access, rectification, cancellation, and/or objection rights.


The Personal Data regarding you will be archived only for the time necessary to grant the correct provision of the services offered by Xceed.
In case of cancellation, exclusion or revocation of the enablement for missed use of your account on the Site/Xceed App, your data will be archived for the minimum amount of time required by administration needs, with the exclusion of eventual specific obligations regarding the archive of accounting documentation or for public safety purposes. Expired this period, your data may be transformed into an anonymous form, in order not to permit – even indirectly – to identify the interested parties.


According to article 29 Legislative Decree 196/2003, Xceed is the data controller (the “Data Controller”), All instances and requests related to the treatment of the Personal Data regarding you can be addressed to the Xceed by writing to:


At any time you have the right to ask us for confirmation of the existence of such data and to know their content and origin, to verify their accuracy and to request their integration, updating and correction.
In addition, you have also the right to request from us cancellation, transformation into anonymous form or blocking the data processed in violation of applicable law and to oppose to their treatment for legitimate causes. All requests should be addressed to Xceed to the contact detail provided under paragraph 10.


This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by us (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that we endorse or have reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.


Xceed has the right to update these Privacy Policy at any time and on its sole discretion. The updated date will be available at the beginning of this page. All changes to the Privacy Policy will take effect upon the publication on the Site/Xceed App and shall be considered as accepted by the User that continues to use the Site, the Xceed App and the Services. We encourage Users to frequently check this page for any changes.